TERMS AND CONDITIONS
Brand: Kevlinss™ | Legal Operator: Guangzhou Qiance Trading Co., Ltd. | Legal Representative: Wang Sulan
Customer Support: service@kevlinss.com | Business Address: Room 504, No. 15, Lane 1, Taining Houjie, Haizhu District, Guangzhou
Effective Date: October 22, 2026
1. Introduction
These Terms and Conditions govern access to and use of the Kevlinss™ website and the terms applicable to orders placed through it. The website is operated by Guangzhou Qiance Trading Co., Ltd.
By accessing the website or submitting an order, you agree to follow the applicable terms described here and the relevant policies published on the website. If you do not agree with these terms, please discontinue use of the website.
Nothing in these terms is intended to exclude a consumer right that cannot lawfully be excluded or restricted.
2. Business Identity
Kevlinss™ is the brand presented on this website. Guangzhou Qiance Trading Co., Ltd. is the business operator, and Wang Sulan is the stated legal representative.
Our contact information is provided at the beginning of this page and on the Contact Us page. Customers should use the published contact channel for questions about product information, order status, delivery, returns, or other store-related matters.
3. Product Listings and Descriptions
The website offers bookends and decorative desk accessories. Product listings may include descriptions, photographs, dimensions, material details, available options, and other specifications relevant to an item.
Customers are responsible for reviewing the available product information before selecting an item. Individual products may differ in size, finish, construction, and included components. A specification shown on one listing should not be assumed to apply to another product.
Photographs are provided to illustrate products, but display settings and lighting may affect perceived color and appearance. Where written specifications are available, they should be considered alongside the photographs.
We aim to maintain accurate listings and correct material errors when identified. If a description contains an obvious error or a material detail is uncertain, contact customer support for clarification.
4. Product Availability and Store Information
Products and options may become unavailable as inventory and listings change. A listing does not guarantee permanent availability.
We may update product descriptions, images, specifications, or website content when necessary to correct an error or reflect a genuine change. Such updates should not misrepresent an existing order or remove rights that a customer has already acquired under applicable law.
Where a material availability issue affects an existing order, customers may contact service@kevlinss.com for information about the applicable options.
5. Order Details
Customers should review their selected product, available options, quantity, and delivery information before submitting an order. Please ensure that the information provided is accurate and that the intended item is correctly identified.
If you discover an error after submission, contact us as soon as possible. We will review whether the requested change can still be made. A change is not confirmed until our team confirms that it has been accepted.
Order preparation and dispatch are subject to product availability and the practical requirements of fulfillment. If an issue materially affects an order, the appropriate next step will be explained through the available contact channel.
6. Product Prices and Shipping Charges
The product price and any applicable shipping charge should be displayed on the relevant product page or at checkout before an order is submitted.
Shipping charges are intended to be calculated according to the destination and available shipping option. This wording must match the live store configuration; the website should not display a shipping rule that differs from the actual charge applied to an order.
No general statement in these terms creates a free-shipping entitlement unless that entitlement is expressly displayed in the applicable offer or store policy.
7. Shipping and Delivery
The standard estimated transit period is 3–7 days after dispatch. The draft preparation standard used across this policy set is 1–3 business days, subject to confirmation against actual store operations.
Preparation and transit are separate stages. The transit estimate is not a guaranteed arrival date. Carrier routing, weather, destination conditions, inventory availability, and other operational circumstances may affect delivery.
Tracking information should be provided when available. If a parcel appears delayed, lost, or incorrectly marked as delivered, contact customer support with the relevant order and tracking details. We will review the information rather than treating a tracking status alone as conclusive.
The detailed procedures and exceptions are set out in the Shipping Policy.
8. Returns and Refunds
Eligible products may be submitted for return review within 30 calendar days after delivery. Customers should contact service@kevlinss.com before returning an item and follow the instructions supplied after approval.
Standard return eligibility generally requires the item to be unused, unaltered, and in its original condition, with original packaging and included components where available. Damaged, defective, incorrect, or materially misdescribed items are reviewed under the applicable return procedure.
Approved refunds are expected to appear within 7–10 business days after approval. The actual time may vary according to the relevant processing channel.
The complete eligibility requirements, return destination procedure, shipping responsibilities, and refund steps are described in the Return & Refund Policy. That policy should be read together with these terms.
9. Website Content and Intellectual Property
The website's branding, original text, design elements, photographs, graphics, and other content may be protected by intellectual property laws. Unless permitted by law or expressly authorized, visitors may not reproduce, redistribute, modify, or commercially exploit protected content without the relevant rights holder's permission.
Product names, images, and descriptions should not be copied or used in a manner that misrepresents the source of the content or suggests an unauthorized relationship with Kevlinss™.
Nothing in this section limits rights that are granted by applicable law.
10. Acceptable Use
Visitors must not use the website to engage in unlawful activity, interfere with site operations, attempt unauthorized access, introduce malicious code, misuse another person's information, or submit content that infringes another person's rights.
We may take reasonable steps to protect the website, investigate suspected misuse, and restrict activity that threatens its security or proper operation. Any restriction should be applied in accordance with applicable law.
11. Third-Party Services and External Links
The website may rely on third-party services for hosting, analytics, delivery information, or other operational functions. External services may have their own terms and privacy notices.
We do not control every external website or service and cannot represent that all third-party content remains available or unchanged. Visitors should review the relevant third-party terms when using an external service.
12. Errors, Availability, and Limitations
We aim to maintain accurate product information and reliable website access, but errors, interruptions, and technical issues may occur. We do not guarantee uninterrupted or error-free access at all times.
To the extent permitted by applicable law, the website is provided subject to its actual availability and functionality. Nothing in these terms excludes mandatory consumer protections or liability that cannot legally be excluded.
13. Applicable Law and Disputes
These terms are subject to applicable laws and mandatory consumer protections. Nothing in this section is intended to remove a court's jurisdiction or a consumer's legal rights where such removal is not permitted.
Customers are encouraged to contact service@kevlinss.com first when a store-related concern can reasonably be addressed through customer support.
14. Changes to These Terms
We may revise these terms when store operations, product practices, or legal requirements change. The current version will be published on this page with an updated effective date where appropriate.
Changes should be made in a way that does not misrepresent the terms applicable to an existing order or unlawfully reduce a customer's rights.
15. Contact
For questions about these Terms and Conditions, contact service@kevlinss.com. Please include enough context to identify the relevant page, product, or order.